The Rail Business Awards took place on 22 February 2024. Congratulations to all our 2024 Winners!

Accessibility & Integrated Transport Excellence
Great Western Railway, Turbo charging our response to accessibility and inclusion

Asset Management & Maintenance Excellence
Nexus, Furrer + Frey and Fugro, Rail infrastructure alignment acquisition system

Customer Service Excellence
Tyne & Wear Metro, The 2023 Great North Run incident recovery
Highly Commended: Great Western Railway, Prestige dining on Pullman services

Diversity & Inclusion in Rail
Great Western Railway, Improving gender balance, diversity and inclusion
Highly Commended: Southeastern, Creating a diverse and inclusive workforce

Education & Training Excellence
MTR Elizabeth line, Industry-leading education and training

Industry Leader
Claire Mann, South Western Railway

Infrastructure Project & Station Excellence
Stadler and VolkerFitzpatrick, New state-of-the-art depot at Gosforth

Innovation of the Year
VTG Rail UK and Knorr-Bremse UK, iWagon with digital intelligence

Marketing & Communications Excellence
East Midlands Railway, Luton Airport Express
Highly Commended: CrossCountry, Take us on your journey

Rail Business of the Year
MTR Elizabeth line

Rail Freight & Logistics Excellence
GB Railfreight, Peterborough maintenance hub

Rail Team of the Year
MTR Elizabeth line, Customer Experience Team

Regional Initiative of the Year
Nexus and Kier Construction, Metro Flow
Highly Commended: Great Western Railway, Connecting Carmarthenshire

Richard Hope Award
Helen Warnock, Network Rail Southern Region
Highly Commended: Eddie Campbell, Translink

Safety & Security Excellence
Purple Transform, SiYtE: Using AI to make smarter safety decisions

Supplier & Contractor Excellence
CAF Rail UK, Delivering trains to serve every part of the UK

Sustainability & Environmental Excellence
The Tree Council and Network Rail, Managing vegetation for people and the planet
Highly Commended: Railway Project Services, West Midlands Trains and Thorlux, West Midlands LED station lighting project

Train Operator of the Year
MTR Elizabeth line
Highly Commended: Greater Anglia
Highly Commended: Lumo

Wellbeing in Rail
Ricardo, UK Rail wellbeing strategy
Highly Commended: South Western Railway, Health and wellbeing initiatives

Young Professional of the Year
Fran Coult, Alstom Transport